Privacy Policy

1. Who we are

TheProfessionalCopywriter provides B2B copywriting services from Union Begonesa Etxetaldea, 47, 48004 Bilbao, Bizkaia, Spain. Contact: privacy@theprofessionalcopywriter.com.

2. What information we collect

We collect information you provide through our contact form, package builder, and checkout. This includes your name, email address, phone number, country, company name, and project notes. Basic server log data is also collected when you visit the site.

3. How we use your information

• To respond to your inquiry and deliver the copywriting services you have purchased.
• To process payment through Stripe, our payment processor.
• To send order confirmations and project update communications.
• To comply with legal obligations under Spanish and EU law (GDPR).

4. Legal basis (GDPR)

We process personal data under the following bases: contractual necessity (to fulfil orders), legitimate interest (responding to inquiries), legal obligation, and explicit consent where required.

5. Data sharing

We do not sell your personal data. We share limited data with Stripe Inc. for payment processing and with our email provider for transactional communications. Both are bound by appropriate data processing agreements.

6. Data retention

Client data is retained for seven years after the last transaction, as required by Spanish tax law. Contact form data is retained for 12 months.

7. Your rights (GDPR)

You have the right to access, rectify, erase, restrict processing of, and port your personal data. Contact privacy@theprofessionalcopywriter.com to exercise these rights. You may also lodge a complaint with the AEPD (Agencia Espanola de Proteccion de Datos).

8. Cookies

See our Cookie Policy for details on how we use cookies and how to manage your preferences.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top reflects the last revision.